OUR STAFF
Feel the warmth of our hospitalityA genuine welcome
At MSC Cruises it is our aim to provide you with a service full of warmth and friendliness. Our staff training programmes ensure we know how to look after our guests with the right amount of respect and discretion. Whether we are bringing you drinks, preparing your food, or answering any questions you may have, we will do our best to be helpful. You will find our staff to be spontaneous and natural so you can relax and enjoy every single moment of your holiday, safe in the knowledge you are in good hands.
Comfort first
• A high staff per guest ratio, ensures an effective high quality service on board
• Our multilingual staff deliver information in languages most widely-recognised by our guests
• Our problem solving attitude, provides attentive and quick solutions to any request
Maintaining the highest standards
• Each of our highly qualified masters draws on the company’s experience to navigate a fleet of more than 400 ships
• Dedicated staff operating procedures and ongoing staff training
• Thorough onboard familiarisation takes place for each new crew member during their first two weeks
• We provide motivating welfare programmes for personnel, such as the “Employee of the Month” award
Captains
19 years service with MSC, 1 year experience as Master
On board MSC Poesia*
*Information subject to change
(Updated 2017)
Captain Battinelli joined MSC after twenty years of experience with Carnival Cruise Lines. Despite his prestigious career, Stefano underwent a month of training before becoming the MSC Orchestra Master in December 2017. Master Battinelli has a wide experience in New Building and has been in charge of various classes of ships including those with adjustable propulsion.
On board MSC Orchestra*
*Information subject to change
(Updated 2018)
*Information subject to change
(Updated 2019)
35 years service with MSC Cruises, 11 years experience as Master
On board MSC Magnifica*
*Information subject to change
(Updated 2016)
27 years service with MSC Cruises, 4 years experience as Master
On board MSC Musica*
*Information subject to change
(Updated 2016)
23 years service with MSC Cruises, 5 years experience as Master
On board MSC Orchestra*
*Information subject to change
(Updated 2016)
On board MSC Sinfonia*
*Information subject to change
(Updated 2018)
Master Maresca has commanded ships belonging to the Lirica class and Musica class.
On board MSC Splendida*
*Information subject to change
(Updated 2016)
22 years service with MSC, 11 years experience as Master
On board MSC Lirica*
*Information subject to change
(Updated 2017)
In 2003 he embarked on New MSC Cruise Ship, in construction in the Saint Nazaire Yard, the MSC Lirica as Environmental Officer and subsequently on MSC Opera year after. He was employed as Safety Officer on MSC Opera and MSC Sinfonia and in charge of new constructions and Start-up of MSC Orchestra, MSC Poesia, MSC Fantasia, MSC Splendida and MSC Magnifica.
*Information subject to change
(Updated 2016)
13 years service with MSC Cruises, 8 years experience as Master
On board MSC Lirica*
*Information subject to change
(Updated 2016)
On board MSC Fantasia*
*Information subject to change
(Updated 2016)
On board MSC Preziosa*
*Information subject to change
(Updated 2016)
On 1998 he was embarked on passenger ships where he first covered the position of chief mate then, of Safety Officer; his performances was always excellent, until he cover the role of Staff Master.
As reported by many Master, Francesco is a good Ship’s maneuverer and is always able to guarantee a high performance on maintenance and crewmember management .
Francesco is always well presented, has good languages knowledge (also Spanish and Portuguese) and cooperate well with all MSC offices.
He is specialized on MSC Musica class.
He knows all Canvas, but he show excellent management skills with Brazilian crew.
22 years service with MSC Cruises, 2 years experience as Master
(Updated 2016)
33 years service with MSC Cruises, 10 years experience as Master
On board MSC Poesia*
*Information subject to change
(Updated 2016)
22 years service with MSC Cruises, 11 years experience as Master
On board MSC Lirica*
*Information subject to change
(Updated 2017)
On board MSC Poesia*
*Information subject to change
(Updated 2017)
22 years service with MSC Cruises, 4 years experience as Master
On board MSC Armonia*
*Information subject to change
(Updated 2016)
From 2003 to 2005 he followed the construction projects for MSC Lirica and MSC Opera in the Saint Nazaire shipyard as security manager, from 2007 to 2008 for MSC Poesia and MSC Fantasia.
In 2009 he was promoted to Commander in Second, 26 years of service with MSC, on board the MSC Sinfonia.
(Updated 2018)
17 years service with MSC Cruises, 7 years experience as Master
On board MSC Magnifica*
*Information subject to change
(Updated 2017)